Privacy Policy

1. Introduction

Victory Agents ("we," "us," "our," or the "Company") is a growth infrastructure consortium comprised of LinkyBot AI, iGloo Digital Services, and Strategic Partners. We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy describes how we collect, use, disclose, and protect information when you use our AI-powered LinkedIn outreach services, fractional CTO services, strategic partnership services, and related offerings (collectively, the "Service").

By accessing or using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, job title, and mailing address
• Account Credentials: Username, password, and authentication information
• Payment Information: Billing address and payment card details (processed securely through third-party payment processors)
• Business Information: Ideal customer profile (ICP), target audience descriptions, value propositions, and sales messaging preferences
• Communication Content: Messages, feedback, and correspondence you send to us

2.2 LinkedIn Data

When you connect your LinkedIn account to our Service, we may access:

• Your LinkedIn profile information
• Sales Navigator data (if applicable)
• Connection and network information
• Messaging history and conversation threads
• Engagement metrics and response data

2.3 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on Service, click patterns
• Location Data: General geographic location based on IP address
• Performance Data: Campaign metrics, response rates, appointment booking data

2.4 Information from Third Parties

• ZoomInfo: Business contact data for lead targeting and list building
• CRM Integrations: Data from GoHighLevel, HubSpot, Salesforce, or other connected systems
• Partner Referrals: Information provided by consortium partners or referral sources
• Public Sources: Publicly available business information

3. How We Use Your Information

3.1 Service Delivery

• Operating AI-powered LinkedIn outreach campaigns
• Scheduling and managing appointments
• Providing fractional CTO and infrastructure services
• Facilitating strategic partnerships and introductions
• CRM integration and pipeline management

3.2 Communication

• Sending transactional emails (receipts, service updates)
• Providing campaign performance reports
• Notifying you of policy changes or service updates
• Responding to support requests and inquiries
• Marketing communications (with your consent)

3.3 Service Improvement

• Analyzing usage patterns to improve functionality
• Training and improving our AI models
• Developing new features and services
• Conducting research and analytics
• Creating aggregated, anonymized benchmarking data

3.4 Legal and Security

• Complying with legal obligations
• Enforcing our Terms of Service
• Protecting against fraud and abuse
• Defending our legal rights
• Maintaining service security

4. How We Share Your Information

4.1 Consortium Partners

Victory Agents is a consortium of LinkyBot AI, iGloo Digital Services, and Strategic Partners. We share information among consortium partners as necessary to deliver our integrated services. All consortium partners are bound by this Privacy Policy.

4.2 Service Providers

We engage third-party service providers who assist in operating our Service, including:

• Payment processors (Stripe, PayPal)
• Cloud infrastructure providers (AWS, Google Cloud)
• Email service providers
• Analytics providers
• Customer support tools

4.3 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with legal obligations or valid legal process
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

4.5 Business Transfers

If Victory Agents is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

5. Third-Party Services and AI

5.1 Platform Integrations

Our Service integrates with various third-party platforms, each with their own privacy policies:

• LinkedIn: For outreach campaigns and profile data
• GoHighLevel: For CRM and automation
• ZoomInfo: For business contact data
• Stripe/PayPal: For payment processing
• Sales Navigator: For advanced LinkedIn targeting

5.2 AI and Machine Learning

Our Service uses artificial intelligence and machine learning technologies, including:

• OpenAI GPT: For message generation and conversation AI
• Anthropic Claude: For AI-powered analysis and content
• Proprietary LinkyBot Systems: For autonomous LinkedIn conversations
• Machine Learning Models: For campaign optimization and targeting

Data processed by AI systems may be used to improve model performance. You may opt out of having your data used for model training by contacting us at [email protected].

5.3 Analytics Services

• Google Analytics: For website analytics and user behavior
• Cloudflare: For security, performance, and analytics
• Internal Metrics: For campaign performance tracking

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy. Specific retention periods:

• Account Information: Retained during active account and for 30 days after termination
• Campaign Data: Retained for 2 years after campaign completion for analytics purposes
• Billing Records: Retained for 7 years as required by law
• Usage Data: Retained for 12 months
• Aggregated/Anonymized Data: May be retained indefinitely

You may request deletion of your data by contacting us at [email protected]. We will process deletion requests within 30 days, subject to legal retention requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments
• Employee training on data protection
• Incident response procedures
• Secure cloud infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. International Data Transfers

Victory Agents is headquartered in the United States. Your information may be transferred to and processed in the United States and other countries where we or our service providers operate.

By using our Service, you consent to the transfer of your information to the United States and other jurisdictions that may have different data protection laws than your country of residence.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we use appropriate safeguards for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions
• Other approved transfer mechanisms

9. Your Rights and Choices

9.1 General Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

9.2 EEA/UK Rights (GDPR)

If you are in the European Economic Area or United Kingdom, you have additional rights under GDPR:

• Restriction: Request restriction of processing
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time
• Lodge Complaint: File a complaint with a supervisory authority

9.3 California Rights (CCPA/CPRA)

California residents have the following rights under CCPA/CPRA:

• Right to Know: Categories and specific pieces of personal information collected
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Exercise rights without discriminatory treatment
• Right to Correct: Request correction of inaccurate information

9.4 Canadian Rights (CASL/PIPEDA)

Canadian users have rights under CASL and PIPEDA, including:

• Consent Withdrawal: Withdraw consent to marketing communications
• Access: Request access to your personal information
• Correction: Request correction of your information

9.5 Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days. We may require identity verification before processing your request.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected], and we will take steps to delete such information.

11. Cookies and Tracking Technologies

11.1 Types of Cookies We Use

• Essential Cookies: Required for basic Service functionality
• Performance Cookies: Help us understand how you use our Service
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

11.2 Your Cookie Choices

• Browser settings to block or delete cookies
• Cookie consent banner on our website
• Opt-out mechanisms for specific analytics providers

Note: Disabling certain cookies may affect Service functionality.

12. Do Not Track Signals

There is currently no industry standard for recognizing Do Not Track (DNT) browser signals. Our Service does not currently respond to DNT signals. However, you can manage your tracking preferences through the cookie controls described above.

13. Links to Other Sites

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. For material changes, we will provide notice through the Service or by email.

Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

15. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

For EEA/UK Users: You have the right to lodge a complaint with your local data protection supervisory authority.